Company sends customer order to HealthyBOS for document collection
Patient and doctor information on order is validated systematically through the HealthyBOS platform using the following databases:
NPI database
HealthyBOS internal doctor fax database
PECOS
database
Doctor’s office is called by our team of medical professionals to let them know the prescription is coming
Prescription is faxed to doctor using a prescription template designed by HealthyBOS, based on compliance factors and response rate optimization and approved by the Company
Wait for a response from the doctor. All inbound calls from doctor’s offices about the prescription can be taken by HealthyBOS
Quality check signed prescriptions against product compliance requirements
Follow up with doctor on required medical notes and testing documents
Scan, transmit or data enter orders into client systems
Verify insurance by calling or utilizing online verification systems
Conduct pre-authorizations using online insurance systems or faxing to insurance companies
All patient customer service calls can be handled by HealthyBOS
We have a highly automated, proprietary system that allows us to conduct these services in a very efficient manner. We get the work done right, and we save you money!